Performance Optimization for Network Devices, Server/Client Security & Windows Family – Windows Servers (2012,2008, 2003) Client Operating System ( 10, 8, 7 & XP)

  • Proactively manage and monitor all devices in the network and alerts for critical services (log monitoring, security, etc.)
  • Software updates and security patches to endpoints (servers, desktops, laptops, firewalls)
  • Asset Management (licensing, inventory, warranties)
  • Help Desk technicians w/ remote connectivity for issue resolution
  • Application support (password resets, upgrades, etc.)
  • Antivirus/malware protection software and management
  • Proactively manage data backup and  provide recovery services
  • Ability to send a technician onsite for break/fix